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Training & Consulting Request Form

Consultation services provide personalized, in-depth support to assist organizations with strategic, how-to, and technical support questions.

Learn more about NeonCRM Professional Services.

Please complete the form below to request a consulting session. Our Professional Services team will be in touch shortly.

Note: This Professional Services request form is intended for current Neon users only. For more information about our products or to request a trial/demo of a Neon product, please contact sales@neoncrm.com or visit www.neoncrm.com/learn.

 


 

Basic Information

 


 

Training & Consulting Needs

 Extended Training & Consulting ($100 per hour*)
 On-Demand Training ($50 per month**)
 Inspire & Custom Website Support (Included with your Neon website subscription)

* Organizations with banked consulting time will not be charged for Extended Training & Consulting requests until banked time is used. Learn how to check your remaining consulting time in NeonCRM.

** For up to 60 minutes of training/consulting per month with a 12-month minimum subscription period.

 


 

Terms & Conditions

[1] By submitting this form, you (the customer) agree to be invoiced by NeonCRM for the cost of the consulting services selected above.

[2] As the submitter of this form, you acknowledge that you have the purchasing authority for your organization.

[3] If you are purchasing an Extended Training & Consulting session, you agree to the terms for this service:
       [a] If you are within the first six (6) months of service with NeonCRM, you must first complete implementation services with our Professional Services team before purchasing additional training and consulting.
       [b] Unused time at the end of each session may be "banked" in 15-minute increments. Banked time does not expire.
       [c] On-Demand Training sessions are held through GoTo Meeting's screen-share service, and are available in any country where GoTo Meeting services are offered.

[4] If you are purchasing an On-Demand Training subscription, you agree to the terms for this service:
       [a] $50 per month for up to 60 minutes of training/consulting time per month in 15- and 30-minute sessions.
       [b] Unused time at the end of each month does not roll over.
       [c] Requires a 12-month minimum subscription period. After 12 months, the monthly service will continue to recur unless a cancellation is requested.
       [d] On-Demand Training sessions are held through GoTo Meeting's screen-share service, and are available in any country where GoTo Meeting services are offered.
       [e] Regular On-Demand Training service hours are 9 a.m. to 6 p.m. U.S. Central Time.

 

 I agree to the above terms and conditions.
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